Must Read For All Who Manage An Organization

The Loyalty Factor: Building Employee, Customer and Brand Loyalty
October, 2010

“The Loyalty Factor is a must read for any individual responsible for managing an organization and a group of people. It provides step-by-step guidelines for how to manage, engage, motivate, and sustain a pool of volunteers, employees, and customers by igniting creative, engaging, productivity that will help establish brand loyalty. In these downturn economic times every business owner or manager is searching for a professional mentor to share time tested case studies and guide them through the economic storm so they can survive and remain profitable. The Loyalty Factor is that guidebook. It is a mentor no business owner can do without.”