Real World Class Exercises

Customer Relationships Training
September, 2008

“Basing the class exercises on the ‘real world’ at our organization had a significant impact. The fact that you took the time to understand our needs and wants made for a win-win situation. This class far surpassed the multitude of other supposedly ‘customer excellence classes’ I’ve attended. Both of the instructors know your audience and were prepared to address the top problems.”