Leadership Management Development Program 
April, 2013
“I actually feel more empowered to engage my colleagues and provide them a better me. I also feel like I can better temper my fears of engaging my supervisors and be more constructive.”

The Power of Customer Loyalty
February, 2013
“Dianne makes the class very interesting. There were a lot of interactions and group work. The topics were very relevant to us and she relates to the audience very well.”

Leadership Management Development Program
February, 2013
“Powerful session. The course was very effective in providing us with the criteria to be an effective leader/manager. Very interactive and gave us a lot of good tips and ideas.”

Strengthening Relationships Training
February, 2013
 “I am really thankful for the work you did with us to improve our team communication skills. I believe that the team improved as a result and your coaching helped us immensely. Thanks also for the information on leadership! The leadership log is a terrific suggestion and I really like the focus on moving from the current situation to the ideal. I am going to keep those front and center.” 

Leadership Development Training: 
Leading and Managing for Commitment
February, 2013
 “I can see putting ‘people and styles’ into use immediately and will find it valuable in dealing with the personalities of team members.” 

Leadership Development Training: 
Leading and Managing for Commitment
February, 2013
 “Really enjoyed the session. It was nice learning more about some of my peers.”

Leadership Management Development Program: 
Interviewing that Creates Engagement and Long Term Commitment
January, 2013
“The topic forced some great conversations. Always informative and interesting – thank you Dianne!”

Enhancing Sales & Customer Relationships Training: Enhancing Our Customer’s Positive Experience
December, 2012
“I really liked this program – phrases and work constantly ‘pop’ into my head from our sessions as I work. This one will really stick! Thank you Dianne!”

Relationships and Communications Management Leadership Program
November, 2012
“Very good information especially on styles, coaching, NLP, handling difficult situations and generations.

~ Various Leadership Training Programs Over a Decade Ago ~
November, 2012
“Dianne, I took part in one of your company’s training programs while at Genuity over a decade ago. That program had a lasting, positive impact on both my personal and professional life. Helping to turn many stressful situations into more manageable and positive encounters.”

Enhancing Sales & Customer Relationships Training:
Managing Difficult Conversations and Situations with Ease
November, 2012
“I enjoyed hearing how different people approach different situations.”

Leadership Management Development Program 
April, 2013
“Excellent opportunity to take a step back and evaluate behaviors.”

The Power of Customer Loyalty
February, 2013
“Its been really useful and such an eye opener for me. I can visualize how I can start using what I’ve learned at work.”

Leadership Management Development Program
February, 2013
“Better understanding of leading vs. managing.  Practice to use the correct soft skills, especially the words to use and not to use.”

Leadership Development Training: 
Understanding Leadership Styles and Leading for Commitment
February, 2013
“Thanks for kick starting my managerial leadership brain!”” 

Leadership Development Training: 
Leading and Managing for Commitment
February, 2013
 “Enjoyed the interactive piece – keep that up. Good to learn about ourselves on the different scales.” 

Leadership Management Development Program: 
Interviewing that Creates Engagement and Long Term Commitment
January, 2013
“Found the questions to be beneficial and will look to use in the future.” 

Enhancing Sales & Customer Relationships Training: Enhancing Our Customer’s Positive Experience
December, 2012
“Dianne has been an absolute pleasure to work with. She is very passionate in her delivery of all topics. Her enthusiasm is contagious. The BEST Training I have ever attended!”

Enhancing Sales & Customer Relationships Training: Enhancing Our Customer’s Positive Experience
December, 2012
“I enjoyed this training and will implement it in my everyday work practices. It was very good use of our time, really gave a great overall understanding of how to approach customers.”

Relationships and Communications Management Leadership Program
November, 2012
“Very good. I feel that the 3 days are very interesting and trainer is very enthusiastic. A lot of info delivered in 3 days!"

Enhancing Sales & Customer Relationships Training:
Managing Difficult Conversations and Situations with Ease
November, 2012
“By far the best trainer / training session I have attended in my 8 years of banking.”

Enhancing Sales & Customer Relationships Training:
Managing Difficult Conversations and Situations with Ease
November, 2012
“I find this was highly useful to use in my everyday work as well as personal life.”