Core Ideals Every Company Can Embrace

The Loyalty Factor: Building Employee, Customer and Brand Loyalty
January, 2013
 “If you have wanted to build a better company and leave a better legacy, this book is a great place to start. Not only does Dianne Durkin present a compelling case for creating a new kind of loyalty inside a company, she gives step by step directions for achieving it. The five essential steps to productivity and profitability are clear, concise and well documented. This inspiring book will help you bring out the best in your company.”