The Loyalty Factor: Building Employee, Customer and Brand Loyalty
“If you are responsible for managing an organization and a group of people The Loyalty Factor is a must read book. Full of step-by-step guidelines on how to manage and motivate a small or large group of volunteers, employees, and customers by motivating creative and engaging productivity that will help establish brand loyalty.
All business owners or managers in these hard economic times need a professional mentor to share their knowledge while guiding them through the economic land mines so they can survive and at the same time increase their companies revenues. The Loyalty Factor is that mentor.”